Skyward Customer Forums

We have balances showing in 5 funds; however, we do not have any open invoices. These are somehow tied to previously paid/processed invoices and are showing up under liabilities. I believe it might be tied to Check Registers but I can't be 100% sure. If anyone has any thoughts on what we can do to correct this, it would be greatly appreciated. Thanks!

If the invoices began as a Purchase Order it's possible that the Invoice wasn't linked back to the PO. If the invoice was not linked to the PO then the encumbrance would remain and not release when the check was cut. Feel free to enter a service call directly to Skyward for digging.